FAQ
1.Are you trading company or manufacturer?
We are factory.
2..What is your terms of payment?
Payment <=1000USD,100% in advance.Payment >=1000USD,30% T/T in advance, balance before shippment.
3.What is your warranty period?
Warranty:12 months or 2000 hours.
4.What attachments can you supply?
All kinds of attachment of grab bucket, 4 in 1 bucket, stone bucket, grass fork, pallet fork, material slide, silage rake, box rotator, etc.
5.How long is your delivery time?
Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
6.How soon can you respond client inquiries?
Our team is consisted of a group of diligent and dynamic people, working 24/7 to respond client inquires and questions all the time . Most problems can be solved within 8 hours.
7. How long is our price valid?
A: We are a tender and friendly supplier,never greedy on windfall profit. Basically, our price remainsstable through the year.We only adjust our price based on two situations: (1)The rate of USD: RMB varies significantly according to the international currency exchangerates. (2)Manufacturers/factories adjusted the machine price, because of the increasing labor cost,and reducematerial cost.
8. who are we?
We are based in Shandong, China, start from 2006,sell to Domestic Market(35.00%),South America(15.00%),Western Europe(15.00%),Eastern Europe(10.00%),North America(5.00%),Southeast Asia(5.00%),Mid East(5.00%),Northern Europe(5.00%),Southern Europe(5.00%). There are total about 51-100 people in our office.
9. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
10.what can you buy from us?
Wheel Loader,Forklift
11. why should you buy from us not from other suppliers?
we have 20 year produce experience and 200 workers and have many dealer all over the world and sale team and design team
12. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
WHY CUSTOMERS CHOOSE US?
1, Japanese steel plate, laser cutting, high strength, long service life.
2, high quality hydraulic working pump, hydraulic cylinder.
3, brand-name gearbox, hydraulic torque converter.
4, professional design team, the design is more reasonable, the appearance is beautiful, and the kinetic energy conversion is
reasonable.
5, brand-name engine,yanmar brand, famous Jananese engine.
6, custom high pressure hose to ensure no oil leakage during use.
7, very low failure rate, saving your maintenance costs and time.Less malfunction means making money.
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